Once a booking is confirmed, the Spotahome fee is non-refundable
And remember
Always with Spotahome
Spotahome guarantee
If the landlord cancels your booking 48 hours before your move in date, we will either A) pay for a hotel and help you find somewhere new or, B) refund your money in full.
24 hours to check your new home
If the property is significantly different to what our listing promised, let us know within 24 hours so that we can work to resolve it.
House rules
Pets are not allowed
Smoking not allowed
Single occupancy only
Landlord policies
Deposit will be refunded 45 days after check-out via bank transfer
Your payment made with Spotahome will be considered as your first month's rent
Payment method: cash, bank transfer
Overnight guests: not permitted
Occupancy rules:
1 person per room
Monthly bills per tenant = 75 EUR, not included in rent.
Admin fee 50€
Tenants between 18-35 years old only.
Monthly cleaning of the common areas is included in price
Required documentation:
ID / Passport
Work contract &/or study certificate.
Check-in info:
Monday - Friday 9:00 - 14:30: free of charge
Monday - Friday 14:30 - 20:00: 20€
Weekends and holidays: 11:00 - 18:00: 40€ (subject to availability)
Weekends and holidays: 18:00 - 20:30: 50€ (subject to availability)
After 20:30 we don't realize any check-in
Check-in fee to be paid only in cash and no change
Every 30 minutes late at the check-in time would have a supplement of 10€
Your landlord speaks: English, Spanish
Your landlord does not live on the property
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How to book
Find your home 100% online
With Spotahome, in-person visits are a thing of the past. Our team verifies the property to offer video tours and photos so you can view them online. We collect all the information you need to make your decision.
Make a booking request
With just a few simple details you can request the property and it will be held for you until you get a response. Remember, we won't charge you until the Landlord confirms.
Get an answer in 24h or less
The Landlord has 24 hours to respond to your booking request. If they accept, your payment method will be charged and we will put you in contact with the Landlord. If they don’t accept, no worries, you won't be charged and we'll help you find alternatives.
Move in
Arrange your move-in date, key collection and anything else directly with your Landlord. As an extra security step, we will only transfer the first month's rent to the Landlord 48 hours after you move in, unless you contact us with a problem.
Remember: you have 24h to check your new home
If the property is significantly different to what our listing promised, let us know within 24h since you move in so that we can work to resolve it.