How it works?
Book your home with Spotahome
Search and select
Browse verified European rentals: Explore thousands of professionally verified apartments, studios, and rooms.
Book from anywhere
Find and secure your home in minutes, entirely online.
Accurate, trusted listings
Browse verified properties with photos, videos, and detailed descriptions.
Reserve your property securely
Send a booking request by submitting basic details.
Safe payments and data
Your payment details will be safe and your details will only be transferred to the landlord if they confirm.
No charges until the landlord confirms
You will only be charged if the landlord confirms.
Confirmation
When the landlord accepts, your payment is processed. You’ll get their contact details to arrange check in.
Get an answer in 24h
If accepted: payment method is charged and contact with landlord is established.
Additional Documents Required
ID or Passport, Proof of solvency, direct debit setup.
Move in
Collect your keys and sign your contract.
Deposit Protection
Your deposit will be protected by Spotahome. If your landlord doesn’t return your deposit, we will.
Extra security
Your first month’s rent is only transferred to the landlord 48 hours after move-in.
24 hours to check your new home
If the property is significantly different to what our listing promised, let us know within 24 hours so that we can work to resolve it.
Trust us to look after you
24h check: Report issues within 24h of move-in if the property differs from the listing
Move with confidence
Verified homes, clear terms, and secure payments — so you always know what to expect.
Simple from start to finish
Smooth browsing, easy booking, and guidance at every step — no stress, no surprises.
Made for you
Friendly support, human communication, and smart tools that adapt to your needs.
Know how some of our tenants found their home
Always do more with Spotahome
Always do more with Spotahome
Checked properties by the team
Our Verification team ensures that the properties are exactly as shown in the listing.
Deposit protection
If your landlord doesn’t return your deposit, we will.
Last minute cancellation
If the owner cancels your reservation at the last minute, we take care of your stay in a hotel while we look for another alternative.
100% verified landlords
Our Trust and Safety team verifies each property owner to ensure the highest security.
Comparison is based on public information and free offerings by top competitors as of 11/25.
Do I have to pay before the landlord accepts my booking?
How long does the landlord have to respond to my booking request?
What documents do I need after the booking is accepted?
When is the first month’s rent transferred to the landlord?
What happens if the property is different from the listing?
Can I leave my rental early?
Can I trust the landlords on Spotahome?
What if I want to cancel?
Before landlord approval: No charges.
After landlord approval:
- 60+ days before move-in: Full refund
- 30–59 days: 50% refund
- 29 days or less: Non-refundable
The Spotahome fee is non-refundable once the booking is confirmed.