In compliance with the provisions of Constitutional Law 15/99, of 13 December, on the Protection of Personal Data, and Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27 April 2016 (hereinafter, the RGPD), we hereby inform you that the personal data communicated will be incorporated into a Database owned by:
SPOTAHOME, S.L. (hereinafter, SPOTAHOME), holder of CIF [Tax ID Code] No.: B-87004511, postal address: C/ Vizcaya, 12, 28045 – Madrid - Spain, telephone +34 911 23 28 73 and email: [email protected]
For any matter related to SPOTAHOME's processing of the data of natural persons, you can contact our Data Protection Delegate at the following email address [email protected] SPOTAHOME will collect the following data provided by the User:
CHAT: used to assist those asking questions related to SPOTAHOME services. The data of unregistered users that are received in this way are not reused.
Data collected: email.
Purpose: to respond to requests for information that the user has made through this channel regarding SPOTAHOME services.
Conservation periods: the data will be retained until its deletion is requested by the interested party. Once they have been deleted, they will remain blocked for a period of six years at the disposal of the public authorities, judges and courts, for the defence of any possible liabilities arising from the processing thereof.
Justification: based on the consent given to SPOTAHOME to provide the help requested by non-registered interested parties. Based on the existing legal relationship in the case of registered users.
CONTACT form: for addressing queries related to the SPOTAHOME services in their different forms (questions, I am moving to a property, I want to rent a property, collaborators or other matters).
WORK WITH US: access to recruitment processes or mailing of a SPOTAHOME Curriculum.
REGISTRATION OF OWNERS/PROPERTIES: management of registration requests received through different channels from those owners who decide to request the services of SPOTAHOME.
Data collected: name and surnames, ID number, type of rental (entire house or rooms), address of the property, monthly price, months of deposit, months of minimum stay, telephone, email and number of properties managed. Additionally, the billing information will be provided, as well as the rules and other optional data provided by the owner, such as the means of payment admitted, registration times for entry and exit days, smoking, admission of pets, bill expenses or taxes included in the rental price or other optional preferences. Information on their homes.
Purpose: to enable the application for the registration of owners, the announcement of their properties on the SPOTAHOME website and the subsequent management by owners of their portfolios and contracts.
TENANT REGISTRATION: this enables registration on the SPOTAHOME platform by using the Google or Facebook login details.
RESERVATION FORM: to reserve the property you wish to rent.
CLIENT BILLING: management of the billing process with landlords and tenants.
POST BOOKING SERVICE: for addressing, mediating and resolving possible incidents that may arise during the beginning of the lease contract.
ASK NICELY: service designed to assess the degree of satisfaction of owners and tenants during the life of the contract.
REVIEWS: user comments that are published on the website and that aim to evaluate the degree of satisfaction throughout their stay at the property advertised on SPOTAHOME.
Registration and Monitoring of Corporate Social Network Accounts: the personal data that you facilitate or provide to social networks when you become a follower. The corporate accounts of SPOTAHOME's social networks are the following:
FACEBOOK: https://www.facebook.com/SpotahomeES TWITTER: https://twitter.com/Spotahome_ES LINKEDIN: https://www.linkedin.com/company/spotahome YOUTUBE: https://www.youtube.com/user/spotahome INSTAGRAM: https://www.instagram.com/spotahome_es
Information common to the data collected through the Website mentioned in the previous sections.
Recipient: The transfer or communication of data by third parties which provide such services as data-processors is provided for. However, SPOTAHOME must have signed the corresponding Data Processing Agreements with data processors and must have verified that they have sufficient guarantees to apply appropriate technical and organisational measures to ensure that the processing is carried out in accordance with the requirements of the RGPD and to guarantee the protection of the interested party's rights.
Specifically, we need to assign or allow access to your personal data, for reasons of service, by the other company of the COKIDOO STUDIOS, S.L.U. business group, as well as other companies that may help us with different issues related to the service. Our suppliers include the following: (i) Companies that provide data processing services; (ii) Companies providing storage services; (iii) Companies that provide services for conducting surveys or market studies; (iv) Authorities or public bodies in the development of their functions. Most of our suppliers are established within the European Economic Area or in countries outside of the European Economic Area but which enjoy the appropriate level of protection in accordance with the provisions of the European Commission. Also, in exceptional cases, we may use suppliers established outside the aforementioned territories, in which case, we make sure that they sign the Standard Contractual Clauses approved by the European Commission.
The user's rights to access, rectification, deletion, limitation, opposition and portability of their data is recognised. Similarly, they have the right to withdraw consent for the processing of data by SPOTAHOME. Likewise, they have the right to file a claim with the supervisory authority.
At any time, the User may exercise their rights by sending a communication, enclosing a document that proves their identity and expressly indicating the right they wish to exercise, to SPOTAHOME at the address indicated above or by sending an email to the address [email protected]
SPOTAHOME has adopted the necessary technical and organisational measures to guarantee the security and integrity of the data, as well as to avoid its alteration, loss, processing or unauthorised access.
The User expressly accepts the content of the legal notice that regulates the provision of the services.
The User undertakes to notify SPOTAHOME as soon as possible of any modification or correction of their personal data so that the information contained in the SPOTAHOME Activity Logs is up-to-date at all times.
Based on the legitimate interest of SPOTAHOME, the personal data of the User may be used for the establishment or maintenance of commercial relations via any channel, including electronically, with information of interest regarding SPOTAHOME products and services. The User may at any time oppose such processing for a commercial purpose by sending an email to the address [email protected]
Update Date: 24 May 2018 © SPOTAHOME, S.L. 2018 All rights reserved.